Contemporary Issues in Management Research
Influence. of. Service. Encounters. on. Customer. Satisfaction. in. Indian. Banking. Sector. MS. R. AMUDHA* DR. C. VIJAYA BANU** A II business organizations aim to satisfy its customers to the greatest extent, as the /Vcustomer satisfactionanbsp;...
| Title | : | Contemporary Issues in Management Research |
| Author | : | Jawahar. P. David |
| Publisher | : | Excel Books India - 2009 |
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